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Fault-reporting had turned into a hassle [Copy link] 中文

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Post time 2008-7-19 15:18:12 |Display all floors
By interesting coincidence, one of the few UK organisations willing to own up to using a the new generation of photocopier/printer security systems turned out to be in education, Thames Valley University (TVU), which bought ‘MFP’ (multi-function product) technology from photocopier stalwart Ricoh, a champion of the concept.
The university’s use of the technology, however, has been fairly specific in its scope – it wanted a convenient way of managing and tracking student and employee use of printers and copiers. Fault-reporting had turned into a hassle and the Ricoh offered a way of making students top up(给...充值) swipe cards for printing use while being able to back up this credit and use data in case the card was lost. The bottom line? Saving money more than security per se.
谢谢指点!

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Post time 2008-7-19 21:39:40 |Display all floors

我的理解

这段是说这所大学使用这款机器的原因是
wants a convenient way of managing and tracking student and employee use of printers and copiers,  具体的例子表现在
the Ricoh offered a way of making students top up swipe cards for printing use while being able to back up this credit and use data in case the card was lost
也就是说这种解决方案是针对 Fault-reporting had turned into a hassle。

Fault-reporting =  problem reporting, 使用者在使用机器时会遇到到各种问题,然后会去投诉

有些学校或者公共图书馆的复印机采用充值卡付费的使用方式,通常情况下,使用记录以及余额只存储在充值卡的磁条或chip上,而管理方并没有这些数据信息的实时备份存底。在产生纠纷或者充值卡丢失的情况下,管理人员无法进行有效的处理和解决,使用者也会有经济损失

现在,and the Ricoh offered a way ..理光的机器能解决这种困境,它在管理者这端也有备份,而这项功能正是校方所看重的地方
Stay Hungry, Stay Foolish 求知若饥, 虚心若愚
www.youtube.com/watch?v=60cDHb-tvMA

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Post time 2008-7-20 06:17:13 |Display all floors
谢谢bxwz2004!
请问这个fault指纯粹的设备故障?还是指用户使用不当?

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Post time 2008-7-20 08:06:32 |Display all floors
个人认为,纯粹的设备故障

转发 理光的equipment-tracking tool------------ Equitrac Office 4.0的一段说明,有兴趣的话可以通读整个文档

The CAS can be configured to handle device management tasks with the included Device Monitoring Engine.This server component monitors the status of all SNMP-compliant networked imaging devices. Administrators can configure alerts to be sent out by the system for specific fault conditions such as device breakdowns paper jams toner out, etc. Device status is saved to a database on the server, faciliting the creation of reports on the perfomence of an office's imaging hardware.

这么说来
文章中所说的“managing and tracking student and employee use of printers and copiers” 比较笼统,包括用户账户的管理,和对设备的跟踪管理。

我原来以为只是对用户账户的管理呢,汗!!
Stay Hungry, Stay Foolish 求知若饥, 虚心若愚
www.youtube.com/watch?v=60cDHb-tvMA

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