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To conduct an experiment, 20/20 hired actors——some great looking, some not——and put them in situations to gauge how often the “lookers” would get preferential treatment.
In the first test, we put two women next to cars without gas in Atlanta. The women wore the same outfit.
Both Michelle and Tracey stood helplessly by cars with their hoods up. For the average-looking Michelle, a few pedestrians stopped but only made suggestions as where she could walk to get gasoline. But for the beautiful Tracey, cars came screeching to a halt. More than a dozen cars stopped and six people went to get Tracey gas.
The two actresses helped with our second test, at an Atlanta shopping mall where both women set up a table and sold calendars and teddy bears to raise money for charity. Overall, it looked as if both women were doing well with their sales. Then we counted the money and found Tracey collected 50 percent more.
What if we tested something requiring qualifications, like getting a job? Looks shouldn't matter then but would they?
20/20 hired two women to apply for jobs. The clearest difference between them was looks while they shared similar education and work experience backgrounds. To match them up more closely, we rewrote their résumés to match.
Donia, our more attractive female applicant, and her counterpart, Amy, both had been secretaries and saleswomen. A consultant trained them so their behavior matched.
Hidden cameras captured interviewers being warmer and friendlier to the better looking applicants and being less friendly to the other applicants. With Amy and Donia, for example, one job interviewer told Amy employees got a 45-minute lunch break but with Donia the interviewer said there was a flexible policy about lunch. Who got the job offer? Donia. Amy never even got a call back.
“It's a non-conscious process,” said Tom Cash, a psychologist at Old Dominion University. “They assume that more attractive people have an array of valued characteristics.”
We should add the bias of “lookism” to sexism and racism. It's just as bad but we don't need a federal program.
Old Dominion大学的心理学家Tom Cash说：“这是一个无意识的过程，他们推测漂亮的人有更多富有价值的品质。”