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Wednesday, February 08, 2012|
At the end of last year I exported two containers of furniture to eygpt, that country required the C/O to be stamped from the Eygptian embasy.
As we have the exported right, so we applied it from the provincial CCPIT. The person who in charge of that was resigned from the company last year after he done this job.
I need to stamped CO, so I called the Provincial office. The lady got the call and told me impatiently:” you will need to pay for it first and then get the C/O.” I replied:” yes, I know, so I will need the debit note.” She told me she gave it to the person when doing the application.
As he was resigned, I made some call to get his number, but he told me they didn’t give it to him. I was confused and told the P/O office again. Still that lady got the phone call, she shouted at me:” that is not my responsibility to keep your company debit note, if he doesn’t have it, he must lose it, don’t ask me for that.” I was angry but I have to stay calm, so I asked again:” if we do lose it, what can we do? Do you have te copy.” She ssid no and gave a number of the Beijing headoffice, told me I need to call t them directly, it isn’t her job.
So I called the BJ headoffice, the headoffice told me:” you need to go step and step, you have not right to ask for us directly, you will need to check the file from the P/O and then headoffice.” She also refused my request.
Then I don’t know what to do, I called the P/O again, I told her:” I need the debit note, without it I can’t pay, and the headoffice said I don't have the right to contact them.” I think she awoke she made a mistake, she scolded at me:” you should say you need the deibt note, why you told me you need invoice, you don’t contact me and you know nothing, after that you should never apply such thing from our office.” Then she threw down the phone.
From the beginning to end I stay calm and respect, every sentence I add” please”. I don’t know why the G/O/V staff can treat us so rude.