Views: 29354|Replies: 0

Jobs world's most powerful CSR [Copy link] 中文

Rank: 8Rank: 8

August's Best Contributor 2012 July's Best Contributor 2012

Post time 2011-11-24 22:07:21 |Display all floors
This post was edited by ttt222 at 2011-11-24 22:07

It was an open secret in Silicon Valley for years. Send an email to and you might hear back from Steve Jobs himself.

CNN Reporter Mark Milian's has cranked out an electronic book filled with Jobs correspondence with customers. The emails reveal Jobs, who died October 5, at his tough minded, funny, and charming best.

-What a sham. I downloaded the wrong version and don't want this one. Where in your terms does it say a customer must pay for an item they don't want, downloaded by mistake? (A user's complaint )

-9 refunds already…. Who's the sham now? (Jobs' answer)


Use magic tools Report

You can't reply post until you log in Log in | register

Contact us:Tel: (86)010-84883548, Email:
Blog announcement:| We reserve the right, and you authorize us, to use content, including words, photos and videos, which you provide to our blog
platform, for non-profit purposes on China Daily media, comprising newspaper, website, iPad and other social media accounts.