Author: tmphgt

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Post time 2006-11-16 11:57:24 |Display all floors
Originally posted by mikeghet at 2006-11-15 16:11
if it is not installed?  are you printing test pages, or making copies???

make sure you don't put too much paper in the tray and make sure it is evenly lined up against the rollers .


The first few days, knowing it didn't work with my laptop, I at least used it to make copies of puzzles from books for the kids. One day it sucked the paper in crooked. I don't see rollers. To the right, where it gets sucked in first, is a little mechanism that sucks it in. On the left3/4 of that are there are no rollers that I can see, maybe they're in further. When I lift the top to look inside while it's sucking I can't see anything moving, the moving parts are not visible.

Last time this happened with a different printer at home, it was so easy - the problem was a mangled green paper clip that my bird must've dropped inside it. I swear there are no foreign objects this time. And it's not old, it's brand new, did a total of like 20 copies in its lifetime so far.

sometimes with USB devices that are newer which are plugged into older USB ports they won't work, though normally due to power issues.  try to find a newer USB/motherboard chipset driver setup on the manufactuer's website for the type of laptop/desktop you are using.  like dell.com or whatever.  there may be an update for your current operating system (OS)...


The laptop is about a year old. That's not old.. please tell me that's not old. Someone tried downloading something for my USB's. Either it didn't help or there were none, I forget, but I know he tried.

we still don't know what type of windows you are using or what the model number of the printer is.  you can PM if you want.  
has it ever worked on your computer, if so when?


windows xp, pack2
Canon Pixma MP150
No it has never worked on this computer ever, not once. It worked fine immediately on a friend's. And her printer worked fine immediately on mine. No we can't trade.

right click my computer > properties > hardware tab > device manager.  in there note all the yellow question marks you see...and what those devices are if any.  ok? don't give up, yet!!

No yellow ?'s, but a red X ... Here, look:

NOTE: There are FOUR, (4), quatro, si4, quatre, yes I said FOUR actual physical USB ports I can plug into...

When printer is NOT hooked up, I see:

(FIVE) (yes 5, why?) of these: "USB Root Hub"
(FOUR) "Intel 8280 1FB/FBM USB Universal Host Controller -265*"
(ONE) "Intel 8280 1FB/FMB USB Enhanced Host Controller -265*"

When printer IS hooked up, I see:

Everything exactly the same, no yellow or red on any of the above, but a NEW ONE that says  "X Unknown Device" Actually, i just noticed that the red X only shows up if I plug it into one particular port. When I plug it into the other 3, the new "Unknown Device" thing shows up, but without a red X. In every case, the little window appears saying "USB device not recognized". Yes, I tried installing it in different ports.

[ Last edited by freakyqi at 2006-11-16 12:06 PM ]
I am not rich.  :L

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Post time 2006-11-16 13:06:15 |Display all floors
Originally posted by freakyqi at 16/11/2006 01:57 PM


The first few days, knowing it didn't work with my laptop, I at least used it to make copies of puzzles from books for the kids. One day it sucked the paper in crooked. I don't see rollers. To  ...


freaky was it a genuine xp disk with service pack 2 or is it a hacked or slipstreamed version of xp ?
some people when they slipstream an xp instalation disk actualy leave out the usb driver support ,
it sounds like a weird one freakyqi if your friends printer works then their is nothing wrong with your usb ports or usb drivers, if your printer works fine on your friends computer then there is nothing wrong with the printer,
I think the problem lays with the instalation of the printer drivers , there is no logical reason that your printer should not work on your pooter, welcome to computer logic :)
I know it's no help freakyqi you will just have to keep trying
There are no Ugly women , only those with low self esteem .

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Post time 2006-11-16 13:14:04 |Display all floors
Well, we bought the laptop legally from a big chain in the US, and it was all put on there for us. The bad thing is, my son left the Windows disk at home (in the US). I'm not even sure where it is! Many boxes of ours were packed away, and a few people each have some. We would have to be hypnotized to remember where one of us saw it last. We haven't used the disk ever. I hope nothing else bad happens, we'll be in trouble.

Besides the friend's printer, our cameras also work fine in any port.
I am not rich.  :L

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Post time 2006-11-16 13:23:35 |Display all floors
Originally posted by freakyqi at 16/11/2006 03:14 PM
Well, we bought the laptop legally from a big chain in the US, and it was all put on there for us. The bad thing is, my son left the Windows disk at home (in the US). I'm not even sure where it is! ...


ok well that just cleared up the other problem some printers have been having, some new printers can act as print servers and they have to be set up acordingly, but you should get and option on instalation , you have a freaky laptop :) what make is it ? have you got remote assistance inabled on your laptop ? If you have then there may be another way of fixing it but you will have to be connected to the net for a while to do it :)
There are no Ugly women , only those with low self esteem .

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Post time 2006-11-16 17:48:41 |Display all floors
Originally posted by freakyqi at 11-16-2006 11:57


The first few days, knowing it didn't work with my laptop, I at least used it to make copies of puzzles from books for the kids. One day it sucked the paper in crooked. I don't see rollers. To  ...



ok, don't worry about the driver CD for now.  don't worry about the five root hubs either.

- tell us the model of the laptop you have
- tell us more about the print driver installation wizard, eg, wheter or nto it finishes, if it attempts to detect the printer but says it can't, errors, etc.  anything pertinent to the printer setup basically is useful to know..
- the printer works on your freinds PC, but are they also using WinXP?  do they have to use the installation CD, or does windows automatically install it?  for winxp it's not listed as a driver in window's driver database, so if you didn't use the driver CD it came with then it's most likely not winXP.

umm....

oh ;-)  plug it into the port that gives the red X in device manager.  then, right click that device and see if you can choose enable.  be sure to see if that magically works.  it's really hard to know if the printer is simply disabled since i can't see, but hopefully that's all it is, though i know we won't be so lucky ;-)

if that doesn't work and that's not the printer that is disabled, remove each of the USB devices/root hubs by right clicking, then choosing uninstall.  do that for each one and if it asks you to reboot say NO until you do that to the last one listed under that tree.  does that make sense?  you MAY need to reinstall software for any of the USB devices connected (camera, etc..just a warning).

i noticed this is an all-in-one printer and i know from experience that if you don't follow the installation instructions exactly you will never install the sucker.  this is why it's important to make sure you do not plug it in while doing the setup wizard on the CD, or have the pritner on for that matter.  what normally happens is the all-in-ones will install the software, and other junk, then ask you to put in the USB cable.  so, just ammuse me and do the other things above first, then:::::

disconnect the printer prior to reboot (after you removed all the USB devices), let windows load and let it finish reinstalling the USB hubs, insert the CD rom and follow the wizard and do not plug in the USB cable until the instllation is finished and you reboot unless, however, it asks you to plug in the USB cable during the setup wizard (still, the printer will most likely be kept off).



file name of driver dl: mp150xp101enz.exe

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Post time 2006-11-16 18:00:31 |Display all floors

are you done??

yeah, i'm just kidding, tiger!!  ;-)


after all that doesn't work ;-], go to http://www.usa.canon.com/consume ... 4&modelid=12764

download just the driver for windows XP (the first one of ocurse) and save the zip to your desktop.  unzip the contents into a new folder on your desktop.


then, plug in the printer into the port that it actually shows up in device manager, right click the device, choose properties, drivers tab, update driver button,  say 'no you will search yourself',  install from 'advanced' location, dot the first radio button, check ONLy the second box from the top, BROWSE to your desktop and the folder you extraced the driver archive to and select the folder from Canon > MP150 > Drv2kXP > and the OK should highlight so click it.  it should start copying the files if you made ti this far...if it says continue instlallation of unsigned drivers just accept it as usual.

hmm...yeah, try this on another USB port if the one that gives you a red X doesn't work.  

additionally, on two ports (one that doesn't show up red x and a seperate one) go to start > settings > click the ADD printer > uncheck the plug and pray box, then choose canon on the left side and on the right choose Have Disk...just brose to the same folder as above once again.

ok, that's all until we hear back from you that it still don't work... lol

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Post time 2006-11-16 23:55:30 |Display all floors
So far I did everything in #54, but I really have to go to bed. I'll try #55 tomorrow.

You asked how far along it gets. It gets totally finished, in fact when it told me to plug in the printer and turn it on, it then said in the little bubble "New hardware found" and then "your new device is installed and ready to use." - for about 4 seconds. Then the "...not recognized..." bubble came up. I tried to print something during that few seconds of goodness, but I couldn't do it fast enough, and not it's not saying that anymore, it goes right to "not recognized".

It's a Gateway MA2A, about a year old I think.

I can't ask the friend anything without a bit of effort, but I can if you think it will help to know what her system was. It's not really a "friend", but actually it's the woman assigned to help me get settled, who *did* say to call her if I need anything.(It was easier to say friend) She was very helpful at first, but after we tried seeing if it worked on her pc, her final help to me was to give me the address & phone # of the service center. If you want to know that stuff about her pc I could ask her through email.

BTW, no more red X's. It was just that one, and after I enabled it there haven't been anymore red X's. Just the new one that says "unknown device", no yellow or red.
I am not rich.  :L

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