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Originally posted by mikeghet at 2006-11-15 16:11
if it is not installed? are you printing test pages, or making copies???
make sure you don't put too much paper in the tray and make sure it is evenly lined up against the rollers .
The first few days, knowing it didn't work with my laptop, I at least used it to make copies of puzzles from books for the kids. One day it sucked the paper in crooked. I don't see rollers. To the right, where it gets sucked in first, is a little mechanism that sucks it in. On the left3/4 of that are there are no rollers that I can see, maybe they're in further. When I lift the top to look inside while it's sucking I can't see anything moving, the moving parts are not visible.
Last time this happened with a different printer at home, it was so easy - the problem was a mangled green paper clip that my bird must've dropped inside it. I swear there are no foreign objects this time. And it's not old, it's brand new, did a total of like 20 copies in its lifetime so far.
sometimes with USB devices that are newer which are plugged into older USB ports they won't work, though normally due to power issues. try to find a newer USB/motherboard chipset driver setup on the manufactuer's website for the type of laptop/desktop you are using. like dell.com or whatever. there may be an update for your current operating system (OS)...
The laptop is about a year old. That's not old.. please tell me that's not old. Someone tried downloading something for my USB's. Either it didn't help or there were none, I forget, but I know he tried.
we still don't know what type of windows you are using or what the model number of the printer is. you can PM if you want.
has it ever worked on your computer, if so when?
windows xp, pack2
Canon Pixma MP150
No it has never worked on this computer ever, not once. It worked fine immediately on a friend's. And her printer worked fine immediately on mine. No we can't trade.
right click my computer > properties > hardware tab > device manager. in there note all the yellow question marks you see...and what those devices are if any. ok? don't give up, yet!!
No yellow ?'s, but a red X ... Here, look:
NOTE: There are FOUR, (4), quatro, si4, quatre, yes I said FOUR actual physical USB ports I can plug into...
When printer is NOT hooked up, I see:
(FIVE) (yes 5, why?) of these: "USB Root Hub"
(FOUR) "Intel 8280 1FB/FBM USB Universal Host Controller -265*"
(ONE) "Intel 8280 1FB/FMB USB Enhanced Host Controller -265*"
When printer IS hooked up, I see:
Everything exactly the same, no yellow or red on any of the above, but a NEW ONE that says "X Unknown Device" Actually, i just noticed that the red X only shows up if I plug it into one particular port. When I plug it into the other 3, the new "Unknown Device" thing shows up, but without a red X. In every case, the little window appears saying "USB device not recognized". Yes, I tried installing it in different ports.
[ Last edited by freakyqi at 2006-11-16 12:06 PM ]