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问题的类型 Types of questions?? [Copy link] 中文

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Post time 2005-3-19 20:10:05 |Display all floors
封闭式——用来确认资讯的正确性
Close questions – Used to confirm the authenticity of information.
开放式——鼓励员工详细回答,表达情绪
Open questions – To encourage staff to give detailed answers, and express their feelings.
探询式——用来澄清之前谈过的主体与资讯
Interrogative questions ????) – Used to confirm the topic and information talked about in a previous conversation.
假设式——用来了解解决问题的方式
Hypothetical questions – Used to find out the solution to the problem.

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Post time 2005-3-19 20:35:35 |Display all floors

Types of Questions

封闭式Closed
探询式 Probing

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