Views: 2430|Replies: 4

one-face-to-the-customer [Copy link] 中文

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Post time 2004-10-14 10:37:03 |Display all floors

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Post time 2004-10-14 10:47:50 |Display all floors

查到了,是单一客户界面,但是啥意思呢?

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Post time 2004-10-14 10:48:33 |Display all floors

由一个员工跟踪整个流程,中途不换人????

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Post time 2004-10-14 10:53:39 |Display all floors

FYI

官方有一种说法叫做:
“首问负责制”,不知道是否适用

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Post time 2004-10-14 10:57:41 |Display all floors

是这样吗?

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