Readers’ Blog

Preferable service in the public library

Viewed 346 times 2018-1-9 23:51 |System category:News| library

Dear Sir or Madam,

I am writing this letter for preferable service in the public library. I often visit this library and read paper books to complete my homework and search more information online for my work. I am satisfied with the service, but it should be improved to attract more readers.

Firstly, I'd like to express my appreciation about the comfortable environment and the convenient service. The readers can find their targeted books easily, and borrow books rapidly. The staff always put the books back on bookshelves in a few minutes. There is no redundant books on the table. More importantly, there are a large amount of books in this library, that's the prominent advantage compared with other libraries. There are cultural lectures and live performance in the hall on the second floor every Monday, I've learned many useful knowledge and searching skills, and wached lots of amazing performances.

Secondly, I want to give advice and help the library to upgrade the service. As far as I am concerned, the library should provide more latest books in order to meet readers' requirements, and put them in front of the used books. More computers are needed for the readers who want to read e-books and search foreign journals and academic papers. Last but not least, self-serive might be a good way to make book borrowing service more efficient. The readers don't need to stand in a long queue and wait for checking books. Seriously. there is no clearly distinguishable signs to guide the readers in each floor. The public signs are required to redesign and rearrange.

Plus, the first-aid kit should be prepared in case of any urgent situations. Hopefully, my suggestions can be adopted to improve the service quality and enhance the reputation of this library.

(Opinions of the writer in this blog don't represent those of China Daily.)




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